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Hello,
I did not receive any modem or new device. I cannot see where the device was left. No one came to my house for any work. No one dug in the street. No cable was drawn to my house. There is no fiber cable in my house.

thanks

best regards

 

Hello, The technician came and checked the devices. I am sharing with you again the maximum connection speed I have reached now. I think the report prepared by the technician sent you as a pdf. The report was sent to me from Odido. I am using the correct devices. As I mentioned before, I have a 10Gbit Ethernet port. I am using a Cat 8.1 cable.

I have an 8 Gbit line. But I haven't been able to use it since the service was opened. My download speed has lost more than 50%. My upload speed has lost more than 30%.

Thanks
Best Regards

A.Y.

 

The technician has forwarded the ticket to our technical department ​@juststar, they will investigate this further. 

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