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Early connection

  • October 28, 2019
  • 2 reacties
  • 111 Bekeken
P

Hi team,

I have recently taken T-Mobile home internet only subscription. The status says I will receive the modem tomorrow and I can only get internet connection from 5th Nov. Is there there any way to fasten this process? 

 

Regards,

Prabhu C.

Beste antwoord door Waqqas

Hello@Prabhu Chinnaraj 

When you placed the order you were asked to prefer a date for you connection, after that you had 2 weeks time to reconsider your order. After those 2 weeks you received an email and by post with your installatiedatum (date your connection will be activated).

This date cannot be changed I am afraid so please have patience 👍

    2 reacties

    Waqqas
    Super User
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    • WaqqasSuper User
    • Odido Superuser
    • Antwoord
    • October 28, 2019

    Hello@Prabhu Chinnaraj 

    When you placed the order you were asked to prefer a date for you connection, after that you had 2 weeks time to reconsider your order. After those 2 weeks you received an email and by post with your installatiedatum (date your connection will be activated).

    This date cannot be changed I am afraid so please have patience 👍

    Welkom op de Odido community!
      TAVL
      Super User
      Forum|alt.badge.img+4
      • TAVLSuper User
      • Superuser
      • October 28, 2019

      Hi @Prabhu Chinnaraj,

      As @Waqqas said the date can not be changed. You could always try, but there there is no guarantee it will work sooner. In my case it was activated early, and I could use it early on.

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