DSL Home service was scheduled to start on 13/9/2019. Everything is set up correctly, but I do not have service. When I look at my account it says "Je aanvraag is in behandeling" so I assume that my service is not yet activated. When will it be turned on? I do not understand why the service was not available on the date that was indicated. Thank you.
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Hi @ClintB , thanks for your message! As I can see you've already been in contact with one of my colleagues, and she has arranged a mechanic for you who will do his best to solve the issue. Great! If there is anything else we can do for you, we're here for you. 
Reageer
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