Installation of my home network on 22/8/2023 was not successful, there is no internet. I understood I can cancel my contract within 14 days. I would like to cancel my contract and switch to another provider, but I could not find a way to cancel it. Please help!
Cancel Tmobile contract
Hi
You can indeed cancel your subscription at this time. I can do this for you, but it will happen immediately. If you confirm this, I will set it in motion immediately. Please let me know if you want to cancel it.
Hi
You can indeed cancel your subscription at this time. I can do this for you, but it will happen immediately. If you confirm this, I will set it in motion immediately. Please let me know if you want to cancel it.
Thank you for your prompt reply, I will wait till this Friday if there’s any technician that will come to fix my issue. If no response, I will cancel it. I will let you know soon if I want to terminate the contract.
HI
Hey
Hey
My internet issue is fixed now. Thanks
i have another question regard the TV box. My TV is not a smart TV, so I would like to use the T-Mobile Tv box to watch YouTube or Netflix. Can you teach me how to do that?
Hi there
Hello
Hello
Your TV subscription also has a fixed term of 1 year along with your internet subscription.
After 1 year you can cancel it in your Odido account. If you want to cancel the tv subscription earlier you'll pay a fine for the remaining months.
Ah okay, but then the whole subscription will be cancelled.
Is there a way that I can keep my internet, and just remove my TV box subscription?
Hi
Feel free to let me know if there’s anything else. Thanks in advance for returning the TV Box and I strongly hope that you continue to enjoy the Internet connection! 😃
Hi
Feel free to let me know if there’s anything else. Thanks in advance for returning the TV Box and I strongly hope that you continue to enjoy the Internet connection! 😃
Thank you for your kind help
Reageer
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