Cancel order before activation

  • 16 February 2024
  • 2 reacties
  • 43 Bekeken
H

Hi,

 

I will move in my new flat in 2 weeks so I ordered a subscription from Odido 3 days ago. The thing is I was mistaken that I live alone, while I have another flatmate who already have a wifi subscription already. So I want to cancel the subscription.

Right now I’m not in the Netherlands so I cannot call the customer service. Then I would want to post here to have someone help me with this. I also wrote an email to internet.service@odido.nl about this.

 

Thanks a lot.

Cal van Odido 2 maanden geleden

Hi @hieung, thanks for reaching out, I gladly want to help you out with this! For verification purposes, could you please send me a private message with the following information:

  • Zip code and house number
  • Your date of birth
  • The last four digits of your bank account.

With this information I can cancel your order for free quickly!

Bekijk origineel

2 reacties

Cal van Odido
Rank
Reputatie 7
Badge +4

Hi @hieung, thanks for reaching out, I gladly want to help you out with this! For verification purposes, could you please send me a private message with the following information:

  • Zip code and house number
  • Your date of birth
  • The last four digits of your bank account.

With this information I can cancel your order for free quickly!

Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base
H

Hi @hieung, thanks for reaching out, I gladly want to help you out with this! For verification purposes, could you please send me a private message with the following information:

  • Zip code and house number
  • Your date of birth
  • The last four digits of your bank account.

With this information I can cancel your order for free quickly!

I just sent it. If you need any further information, just let me know.

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