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Hi there,

I would like to cancel my home internet order - I tried calling but just sit on hold for ages.

Can you assist?

Thanks

 

Hoi @johnhoward, welcome to the Odido Community! 🙋‍♂️

is your subscription within its annual contract or had the contract time expired? I’ll gladly help you when I can establish if it’s allowed to cancel the contract. Thanks in advance!


Hoi @johnhoward, welcome to the Odido Community! 🙋‍♂️

is your subscription within its annual contract or had the contract time expired? I’ll gladly help you when I can establish if it’s allowed to cancel the contract. Thanks in advance!

Hoi!

It's within the current contract period. I managed to get hold of the call centre so he was able to give an estimate. Thanks for the reply.

 


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