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Beantwoord

Activation of Home Internet

  • January 3, 2022
  • 6 reacties
  • 130 Bekeken

Dear Team,

 

Kindly Activate my home Internet. I am waiting since long time.

Beste antwoord door Cheyenne van Odido

Hi there @Hemant Mishra, thank you for starting this topic. I also responded to your public tweet, but here I can see more about your profile. I can indeed see that gridoperator KPN NetwerkNL will activate the line on 10-01-2022. We can't arrange that this date will happen sooner, as this was the first possible date for the gridoperator to activate the line. We also mentioned this when you ordered the subscription. I am sorry that I can't help at this point. When the line is activated, you can install it yourself and enjoy our services!

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    6 reacties

    Waqqas
    Super User
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    • WaqqasSuper User
    • Odido Superuser
    • January 3, 2022

    Hello @Hemant Mishra 

    Do you have a DSL connection?

    When was your installatiedatum and is your modem connected to the original ISRA? And now the globe is off or red?

    Welkom op de Odido community!
    • Hemant Mishra
    • Auteur
    • is een nieuwe Poster
    • January 3, 2022

    Yes, DSL connection..Globe is Red.

     

    Please activate. I can see activation date is 10 Jan 2022. But I need internet for my office work and I am not able to do .

    Waqqas
    Super User
    Forum|alt.badge.img+15
    • WaqqasSuper User
    • Odido Superuser
    • January 3, 2022

    @Hemant Mishra 

    The connection will be activated 10 January before 18:00, a moderator could perhaps look into this if activation could take place earlier.

    Welkom op de Odido community!
    • Hemant Mishra
    • Auteur
    • is een nieuwe Poster
    • January 3, 2022

    Request you to please activate earliest. :(

    Cheyenne van Odido
    Moderator
    Forum|alt.badge.img+5

    Hi there @Hemant Mishra, thank you for starting this topic. I also responded to your public tweet, but here I can see more about your profile. I can indeed see that gridoperator KPN NetwerkNL will activate the line on 10-01-2022. We can't arrange that this date will happen sooner, as this was the first possible date for the gridoperator to activate the line. We also mentioned this when you ordered the subscription. I am sorry that I can't help at this point. When the line is activated, you can install it yourself and enjoy our services!

    Neem alvast een kijkje in onze Wiki: https://community.odido.nl/knowledge-base
    • Hemant Mishra
    • Auteur
    • is een nieuwe Poster
    • January 3, 2022

    Thanks for response.

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