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Hi T-mobile,

 

As I canceled my subscription with the TV box, I sent it back, and confirmed that it has been delivered from PostNL Long time ago.

But I got a paper mail saying that it hasn’t been returned and I will be charged.

 

Can you please check this case?

The tracking number is 3SLFVZ701760555.

I only have online return receipt because I didn’t ask for a paper receipt.

 

Regards,

 

Y

No worry's,

Advice; Keep an eye on your bank account as Tmobile wil charge you and getting your money back could take months or more.

Wait for a moderator like @Brian , @Jason or @Sander to solve this for you

En hier de link

Hi @gy7307, thank you for sending us the proof of shipment! I've added it to your customer profile. The Track & Trace code indicates that your package has been delivered on November 24th, that means you won't be charged with a fine.

Thanks again and stay safe!

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