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My phone has a SIM card restriction, but I have already gone to another country and need to use a SIM card from another country on my device. However, my phone has a lock. Can you help me unlock the SIM card restriction

Is there a staff member who can help me?


Hello @howo 

Where did you buy the phone? They can help you unlock the phone if it is indeed locked.


T-mobile and Odido do not sell simlocked phones for many! years now. What is the brand/model,  purchase period and who is the vendor?


Hi Howo, welcome to our Community! I hope you're having a good time abroad. Our phones don't have simlocks. Did you mean your sim card is locked, because you entered the wrong pincode and you need your pukcode? Please give us more information. We're happy to look into it for you! 😄


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