Lost phone (suspend sim card)

  • 20 January 2024
  • 2 reacties
  • 60 Bekeken

Dear

Someone stole my phone when I travelling abroad and I could not block SIM card, because I could not receive MFA and I could not login Odido.

Please help me how to block the SIM card.

Best regards, SY Kim.

Marciano van Odido 3 maanden geleden

Hi SY Kim, welcome to our Community! Sorry to hear about your phone. I was about to suspend it, but I see that my colleague thankfully already suspended your sim card, ordered a new one and checked if someone used it. Is everything okay or is there anything I can do for you right now? Please let me know. I'm here for you. Either way, I hope you still have a great time traveling! What's your next destination may I ask? 😄

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2 reacties

Reputatie 7
Badge +9

Hi SY Kim, welcome to our Community! Sorry to hear about your phone. I was about to suspend it, but I see that my colleague thankfully already suspended your sim card, ordered a new one and checked if someone used it. Is everything okay or is there anything I can do for you right now? Please let me know. I'm here for you. Either way, I hope you still have a great time traveling! What's your next destination may I ask? 😄

Reputatie 7
Badge +9

Hi SY Kim, I never heard back from you. Is everything OK?

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