Hello, 

Recently, I went back on 2 days trip, I have purchased a local sim of that country which I installed on my phone, and I have been using my phone along with my dutch e-sim. When back to Netherlands, I was surprised that all the phone costs were charged on my dutch phone card with a total of 380€ extra charges. I didn’t get notified abroad while I was using it. I knew after that an error happened and there are some settings that I had to change in order to make a phone call from the local sim and I had to turn off the sim. I went to the Tmobile shop, they couldn’t do anything abou it, I called the client service, they refused to remove the bill. They offered me to pay it on 9 terms which will be 45€ of the extra costs+26€ of the regular subscription that I have it means a total of 71€ per month. I receive a scholarship of 250€ monthly, my studies are financed by my home university, and I am only an exchange student here in Netherlands. I have even not the right to work with such a residence permit. I kindly asked them because it was a misunderstanding and I didn’t want to ruin away and not to pay also, I still have 9 months in the contract, i can afford paying the 26€ monthly but not the other costs. I’m confused, I don’t know what to do, and I don’t want to ruin away and stop the contract and don’t pay or get into legal issues. Also, I am grateful to the people that hosted me, I could make the subscription under their house address and I don’t want them also to get into any legal troubles if the money is not in my bank account. I have sent an email and didn’t receive any answer. I need an answer as soon as possible, because the First payment will be transacted on the 29th, and i will loose most of my money.