Hello,
I am in my home country, and unfortunately, my phone has been stolen. Regrettably, I'm unable to use the Odido app as I face difficulties with verification due to the absence of my old SIM card. Consequently, I'm unable to block my stolen SIM card. Additionally, I would like to terminate my subscription to the plan as I am staying abroad or have moved. Any assistance on these matters would be greatly appreciated.
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Thank you in advance,
Naseeb Khalid
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Hi Naseeb, sorry to hear that your phone has been stolen! Please send me a private message with your 06-number, date of birth, zip code + house number and the last 4 digits of you IBAN, and I will suspend your sim card right away! When I receive the information, I'll also look into canceling your subscription! 
Hi Naseeb, sorry to hear that your phone has been stolen! Please send me a private message with your 06-number, date of birth, zip code + house number and the last 4 digits of you IBAN, and I will suspend your sim card right away! When I receive the information, I'll also look into canceling your subscription!Â
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Hello Marciano, thank you for your reply. I have sent a private message to you. Thank you for your cooperation.
Hi Naseeb, no problem! I just suspended your sim card and I will be with you soon about your subscription!
Thank you Marciano.
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