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Hi im singh actually  i have one regling but i miss last payments  monthly invoice and monthly  termijn i get post that i have to pay with in 10 days or els they wil send for negtive bkr after post sended but i get post 9 days late so the time pass before 2 days i paid for my outstanding  payment  arrangements  54.84 and 54.89. 2 times but its still not processed  so my question  is can u plz check why my payments  still not processed  and can u also check did they already send  for negtive bkr and its that possible can u cancel current payment  arrangements  and make new one i paid all termijn just i had last termijn open if u can make new arrangements  so they wil not send for bkr or u can processed  my payment  so at least  i can make new arrangements  my self please make some soloution

Hello ​@Singh83 , I would be happy to look at a solution with you and whether it is possible to make a new payment arrangement. This does depend on how much is outstanding and how long you have been late in paying. 

Can you fill in your phone number, zip code + house number, date of birth and the last 4 digits of the bank account number known to us for verification in your profile? Then I can check with you! 

 


I cant put my adress date of birth here its visible to all i can write name and last 4 digit bank number as u can see last time u also help me for information 


Hi ​@Singh83 your profile is fully protected, only you and I can see that data. I can help you further with this, but to do so I must first be able to do a check on the above data. Can you fill it out in your profile? Then I can take a look at your subscription to see what is possible! 


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