Hi, I am writing to report a billing discrepancy that has occurred recently.
On September 22, 2023, I received an invoice for the period of 21.09.2023-20.10.2023, totaling €27.68. However, on October 24, 2023, I received another invoice covering the same period (22.09.2023-20.10.2023). This has resulted in a double charge for the month of September.
I suspect that this issue may have arisen due to my new contract, which I signed on the same day I received the initial invoice.
Could you please investigate this matter and rectify the double charge for the mentioned period? I would greatly appreciate your prompt assistance in resolving this issue.