Hi! I ordered the additional internet package by mistake a few minutes ago. However, it was a mistake and I want to cancel the order. There is a 14-day reflection period. I wish to cancel the order immediately. I can't reach a customer service number or a link in my T-Mobile App. What can I do, please?
Beantwoord
Accidental order
Beste antwoord door eric
A "one day internet package " starts immidiatly after ordering and ends after 24 hours. You are right, this is an example where there is no 14 days cancellation period....
+14- Odido Superuser
Not all additional services have a 14 days period. But if you mean a total new internet connection, you are right!
What additional service did you order? And if you sure there is a 14 days cancellation period, contact customer care tomorrow at 0624001200.
If not all additional services have that reflection period, fine by me - thanks for answering!
+14- Odido Superuser
- Antwoord
A "one day internet package " starts immidiatly after ordering and ends after 24 hours. You are right, this is an example where there is no 14 days cancellation period....
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