I ordered a 5G Unlimited SIM on Sunday, and in my infinite wisdom, I accidentally added yahoo.com rather than outlook.com at the end of it, is there any way to remedy this or do I simply need to wait for my SIM to arrive? I tried calling the support line, but there was apparently a waiting time of up to 30m and I’m still being charged for international call since I have a foreign number.
Used wrong email for SIM order
Hi
Did you order a physical simcard or an esIM? I see your yahoo e-mail is registered in our system. Would you like to change the e-mail? If so, you need to send me a private message with your 06-number, name, birth-date, full addres, last 4 numbers of your IBAN and your current and new e-mail. I will check if the e-mail can be changed
Looking forward to your reply.
Reageer
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