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Order not found

  • 21 September 2023
  • 4 reacties
  • 108 Bekeken

Hi,

 

When I check the status of my order with the order number sent to my e-mail address, the order can not be found.

 

Could you please help me with that? 

 

Best regards,

 

 

Hi @burraky 

When did you place your order? Did you receive a confirmation e-mail? What is your ordernumber? I can also check the status for you. 

Looking forward to your reply.

Good morning,

 

I placed the order yesterday and I received the confirmation e-mail. The order number is below;

 

201146479

 

Can you see it on the system?

 

Best regards,

 

Hi @burraky 

No worries, the order is on our system and you will receive a text from our colleagues in the shop once your iPhone 15 is ready for pick up. Congrats on the new iPhone 15!

Thanks a lot for the info.

 

Have a nice day.

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