Hello @Ignaciocasa 

What does the status of your order say on this page?

https://www.t-mobile.nl/klantenservice/bestelling-en-abonnement/alles-over-je-bestelling/bestelstatus

After the phone is in stock you should receive an email from the courier, did you also check your spam?

It says only that I will receive a message when the phone it's in the store. But when? No clue.

Any other help?

@Ignaciocasa

You have choosen to pick up the phone from the store? In that case it may take a few working days for the phone to reach the shop after it's available. You'll automatically receive a message when your phone is ay the shop.

Ok, but not when?

Can I cancel and order another one via post? 

Ok, but not when?

Can I cancel and order another one via post? 

@Ignaciocasa

I'm not a moderator, they'll be back tomorrow and hopefully you can expect a response from a moderator tomorrow.

Thanks 

Hi @Ignaciocasa 

I see you have chosen the iPhone 128 GB Green and that device is available from July 1st for both home and store delivery So it won’t make if a difference if you cancel your current order and choose home delivery as an option. You will receive a message from the T-Mobile store after July 1st. 

I hope I have informed you sufficiently. 

Hi! Can I cancel and order other colour immediately available?. Two days ago said that the phone was available. 

If I cancel which colours are now available?

Thanks