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Slow speed internet DSL


After waiting almost two weeks to get my line activated (kpn was involved), today I finally get my connection but is so slow. I have a 50 subscription but my modem shows a 12287kbps connection. That is one third of the expected speed of 38Mbit showed in myT-Mobile.
Speetest with the only device connected by cable to the modem, which is plug to KPN ISRA Punt directly.
It's a really slow internet for a big city like Amsterdam, for a top company like T-Mobile.

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3 reacties

  • heeft eerste post geplaatst
  • June 17, 2019
The same to me. I have a 100MB subscription and the maximum speed that I can reach is 50MB.

TAVL
Super User
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  • Superuser
  • June 18, 2019
Good morning @domenicarosa,

That's a big difference between what you expect and what you get. With DSL it can take a couple of days to optimize the speed speed. Did you try Speedtest as a webapp or an installed app on your device? The second one is the most accurate. How long is your subscription active now?

I am sorry to read the difficulties you encounter with the start of your subscription.

Dave
  • Oud-Moderator
  • June 19, 2019
@domenicarosa

You already have this topic, in which Pilovali is helping you. There's no need for double topics.

@herl4, you can check that topic as well, for tips and advice.

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