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My internet stopped working yesterday. Since then the PON light is flashing. I  rebooted the router but it did not work. What else can I do?

Hello @Vladex77 

When you look in your Odido account under storingen do you see anything reported for your address?

You can also remove the power from the ONT for a bit.


Hello @Vladex77 

When you look in your Odido account under storingen do you see anything reported for your address?

You can also remove the power from the ONT for a bit.

Nothing reported on my address. Turned the router and media converter off, nothing changed.

 


Hey @Vladex77, Welcome to our community!
I want you to be online as soon as possible. I therefore immediately went to check for you, fortunately I see that you have already spoken to customer service and that Guidion is coming by tomorrow! Would you like to give us some feedback after the visit? Thanks in advance. 


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