Hi @Anandit, welcome to the Odido Community! ‍♂️

A ticket regarding your case has already been opened up - on Friday. You'll receive a notification once it's been updated, shortly. Our current processing time is 1 to 3 working days. Our technical department and mechanics are free on Sundays so that's why you haven't received an update yet. 

Is there any update?

if you can’t fix it by today, please cancel my contract.

I have been without internet for 3 days now. This is not why I switched to odido.

Hi @Anandit, I went looking for you and I see that you were able to make an appointment with Guidion. Will you let me know how it went? Hopefully he can sort it out for you! 

Mod edit:

Hi, my issue was resolved today.

Thanks for the help

Great to hear that you are fully back online @Anandit, I wish you a lot of fun with the internet!