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Hi,

We got a new contract after the first one wasn't working (wrong apartment number in the contract). Now, new equipment is installed and internet was supposed to start working on 30-1-2020. 

It is NOT working. How can you help?

Our troubled history with you is available here, in this topic:

https://community.t-mobile.nl/t-mobile-thuis-internet-492/no-internet-for-17-days-319305#post1539220

I had to open a new one, because no one was responding there.

I am really, really tired of waiting and being without internet for so long. Unacceptable.

What is the way to cancel the contract? 

I need to switch to a serious internet provider.

@vesnavuksan 

Your other topic will be answered as soon as possible. All incoming messages will be replied to in chronological order. 

This topic will be closed and the other will remain open.

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