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Hello everyone,

 

I suddenly have no internet connection at home (red light turned on). Called customer support and they have no idea why, say it can take up to 5 working days until someone contacts me. I cannot be without internet at home due to my work, how can I file a complaint?

 

Thank you for your help!

Hi @anaraqc, you’re currently experiencing Internet issues, sorry for the inconvenience! To help you with a temporary solution, you may use our 4G-network for free with an Unlimited Internet voucher. Send me a private message if you would like to recieve one. The issue has been sent to our technicians. They will reach out to you. I would like to hear back from you.


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