Hey @juangp3, as promised, we shall deliver! I've just created a request for a Wifi specialist to visit your Thuis and check out what's withholding higher speeds. Because the Wifi specialists are from an external party, you'll receive an email and SMS with a digital agenda with which you'll easily be able to make an appointment. Please be aware that their workload is quite high at the moment, and that it could take more than a couple of workdays before they could come by as we prioritize full outages over slower speeds. If there's anything else, feel free to let me know, I'm here for you!