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Beantwoord

Internet slower than advertised


Hi everyone,

I just moved to another place. I kept my subscription from T Mobile from my previous place to new place as well (1Gbs Download /Upload). At my previous place, the internet is faster. It was able to reach around 1Gbs speed(mostly around 800-900Mbs). But at my new place, the internet is slower(around 200-300Mbs). Do you know the reason why the internet is slower?

Beste antwoord door Waqqas

Hello @Hainv201 

Have you tested your speed with a laptop directly connected with the modem (wired connection) using the ookla speedtest app?

Also try to use different test servers and test the speed once in safe mode.

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3 reacties

Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • March 20, 2022

Hello @Hainv201 

Have you tested your speed with a laptop directly connected with the modem (wired connection) using the ookla speedtest app?

Also try to use different test servers and test the speed once in safe mode.


  • Auteur
  • heeft eerste post geplaatst
  • March 24, 2022

Hi @Waqqas 

Thanks for your answer. I changed to my own router and tested. The speed is around 700 Mbs. Then I have a question: How can I separate 2 bands 2.4Ghz and 5Ghz?


Waqqas
Super User
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  • Odido Superuser
  • March 24, 2022

@Hainv201 

Do you want to seperate 2,4 and 5 GHz on your own router? Which router do you have?