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Ik heb mijn internetabonnement opgezegd

  • apr. 25, 2023 12:58 p.m. UTC
  • 1 reactie
  • 39 Bekeken

Hello
I have canceled my internet subscription, but my cancellation request is still on hold. I received an email from T-Mobile that raised a question with the following text: "If you canceled within your contract term, we may charge the remaining months on the invoice with your last subscription fee.
". The email states that T-Mobile may charge me for the remaining months of my contract if I cancel my T-Mobile Home subscription before the end of the contract period. I am concerned about these possible costs and would like to know if it is true, I can decide to keep my subscription.

apr. 26, 2023 7:11 a.m. UTC

Hi @ebrahin707, welcome to our Community!

We're very sad to hear you're leaving us! I see you've already spoken to customer service. Is everything clear about the contract termination now? If not, I would gladly help you further. 

1 reactie

Tommie van Odido
Moderator
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  • Moderator | Internet + TV
  • apr. 26, 2023 7:11 a.m. UTC

Hi @ebrahin707, welcome to our Community!

We're very sad to hear you're leaving us! I see you've already spoken to customer service. Is everything clear about the contract termination now? If not, I would gladly help you further.