Hi @HansHanson, I checked it immediately! The measurements show soms errors. I recommend that you give the modem a factory reset. You can find the instructions here: Factory Reset modem (Fabrieksreset) | Odido community. Will you let us know if this fixed it? Greetings, Ishana

Thanks, I did reset the modem several times. The connection is still unstable. It happens that I need to turn off WiFi in my phone settings several times per hour to reconnect. Same however not that frequent with laptops. 

Anyone who could help? It is really annoying. 

Hey @HansHanson, I did another line measurement and decided to send a technician from Guidion. You will receive a message shortly to schedule an appointment. Would you give me feedback when the technician has been? Thanks in advance!