Impossible to activate eSIM

Question

Hello,I switched to a new phone but it seems it’s impossible to activate eSim if you don’t have access to an old phone. You technically have a feature “Activate via iDin” but it’ll never work because 3 banks I tried redirect you to the browser instead of back to Odido app. If bank redirects you to the browser, Odido requires you to login which you cannot without sms. So this endless loop is impossible to break ;) Can someone just activate my eSim? I have a phone number ending in *7919.

dpashutskii · Accepted Answer

Hi dpashutskii, sorry to hear that you got caught in an enless loop. I've looked into your account, and I see that you contacted my colleague yesterday about activating your eSIM. Is everything working now? I'd love to hear from you!

Hi, yes! Your colleague activated sim card for me by the phone.

I think it might still be good idea to look at this loop ;)

Thanks for the reply!

Marciano van Odido · Answer

Good morning, great to hear that my colleague activates your eSIM - and thank you for letting me know.I will absolutely pass it on to the correct department to look into this.

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