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Impossible to activate eSIM

  • August 11, 2024
  • 6 reacties
  • 206 Bekeken

Hello,

I switched to a new phone but it seems it’s impossible to activate eSim if you don’t have access to an old phone. 

You technically have a feature “Activate via iDin” but it’ll never work because 3 banks I tried redirect you to the browser instead of back to Odido app. If bank redirects you to the browser, Odido requires you to login which you cannot without sms. So this endless loop is impossible to break ;)

 

Can someone just activate my eSim? I have a phone number ending in *7919.

Beste antwoord door dpashutskii

Hi dpashutskii, sorry to hear that you got caught in an enless loop. I've looked into your account, and I see that you contacted my colleague yesterday about activating your eSIM. Is everything working now? I'd love to hear from you!

Hi, yes! Your colleague activated sim card for me by the phone. 

I think it might still be good idea to look at this loop ;)

Thanks for the reply!

Bekijk origineel

6 reacties

Marciano van Odido
Moderator
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Hi dpashutskii, sorry to hear that you got caught in an enless loop. I've looked into your account, and I see that you contacted my colleague yesterday about activating your eSIM. Is everything working now? I'd love to hear from you!


  • Auteur
  • is een nieuwe Poster
  • Antwoord
  • August 12, 2024

Hi dpashutskii, sorry to hear that you got caught in an enless loop. I've looked into your account, and I see that you contacted my colleague yesterday about activating your eSIM. Is everything working now? I'd love to hear from you!

Hi, yes! Your colleague activated sim card for me by the phone. 

I think it might still be good idea to look at this loop ;)

Thanks for the reply!


Marciano van Odido
Moderator
Forum|alt.badge.img+9

Good morning, great to hear that my colleague activates your eSIM - and thank you for letting me know. I will absolutely pass it on to the correct department to look into this. 


  • is een Master Poster
  • June 9, 2026

I cannot call or receive calls for photo activation and stuck in endless loop. Any suggestions? What is the reason for using eSIM if you have to call to activate it while you cannot call when you cannot activate eSIM to call????

 


  • is een Master Poster
  • June 9, 2026

Why must a person call you from another phone to activate eSIM? Can’t you fix the issues after such a long time? 


Marciano van Odido
Moderator
Forum|alt.badge.img+9

Hi ​@afrovera, I see that you started your own topic. We'll soon be with you in this topic: