Hi, Last week I spoke with an advisor and was told I would receive a credit but it hasn't been added to my account yet. Can you please help me?
Beste antwoord door Barbara Puky
Bekijk origineelHi, Last week I spoke with an advisor and was told I would receive a credit but it hasn't been added to my account yet. Can you please help me?
Beste antwoord door Barbara Puky
Bekijk origineelHello
The amount that will be paid back is normally settled with the next invoice.
I have a prepaid account so I don’t get an invoice.
Hi Barbara, I see that my colleague indeed gave you a credit. It's possible it could take a bit for it to show up on your dashboard, but I see that it was done later that evening. Is everything okay now? 😊
Hi Barbara, I see that my colleague indeed gave you a credit. It's possible it could take a bit for it to show up on your dashboard, but I see that it was done later that evening. Is everything okay now? 😊
Yes, thank you. I couldn’t believe it when I finally got a human advisor from Izzi’s chat window. That is a near-impossible feat.
Thanks again.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.