Hello @Nugroho Arie Widhyanto, welcome to our Community! I'm happy to help you with this. When I search your email address, I come across the number ending in ***4398. Is that the number in question? I see that the subscription ran until 29-7-2024. I can convert your subscription to PrePaid with a one-month notice period. The earliest possible date is 05/09/24. I just need to perform an additional verification with you to make sure you are the right person. I just sent a verification code by SMS to your number. Can you share it with me? Then I will arrange it for you right away!

Thanks for replying back Pharwin. I sent private message for the details.

Kind Regards,

Arie