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Cancel contract

  • 11 February 2023
  • 2 reacties
  • 38 Bekeken

I went to buy a sim card only and I was giving a 2 year contract. I didn't want a contract and would like to cancel it. How would I do it or is it possible?

Hello @Ebony 

Yes it's possible to cancel your contract within 14 days, please wait for a moderator to reply and make sure your klantnummer is filled in in your community account.

Hi @Ebony 

As @Waqqas mentioned you are able to cancel the contract within 14 days. Could you send me a private message with your 06-number, name, birth-date, full address and the last 4 numbers of your IBAN? I will check if it’s possible and help you with your request. 

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