Wifi not working since installation 10am 20th September

  • 21 September 2022
  • 1 reactie
  • 41 Bekeken

I had the modem installed by Gideon technicians, they advised everything would be online in two hours. Yet nothing has changed, I can see the wifi is visible but it is not connecting. I am unable to get in contact with anyone as it seems impossible to get through to customer service.

Has anyone else experienced this and should I unplug and replug the modem back in?



Beste antwoord door Lisa 22 September 2022, 08:31

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Reputatie 7

Hi @Liss0404, welcome to the T-Mobile voor thuis Community! 😁 I'm really happy to see that you received an answer in the topic down below to help you further: 

Please know that it's against the house rules to double post. This is why I'm closing this topic. We're helping you further in the other topic.