Hello, It’s been a while from when I am waiting the mechanic to come and install my internet at home! I made a subscription on 1st of october and the appointment with a Mechanic is on 20th of october. I mention I received at home the router and everything, I tried to connect somehow but is not working, so I have to wait the mechanic… can anyone tell me if I have to pay the days that I was not able to use internet??? in fact between 1st - 20th of october? Why is so difficult and cannot connect the internet myself? thank you. (Basically everything is connected but on my ZIXEL Modem I have a red light open at internet connection. )why?
Hi
Hi
You do not have to pay for the period of 1 to 20 October, you will start paying once the modem works.
Fiber requires a mechanic that can install it because if you do it yourself and you break anything by accident it can cost you a lot of money.
Today is the 19th of October so one more day
Reageer
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