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I returned the device within 14 days. 
On 31.10.2024 I recieved this email:

The Odido Klik&Klaar Internet subscription with customer number 1.22401115 has been cancelled with a cancellation date of 31-10-2024.

Then this one:

Click&Ready Internet subscription with customer number 1.22401115  has been cancelled with a cancellation date of 21-11-2024.You received an email from us yesterday, but it contained the wrong cancellation date. Apologies for the inconvenience

I would like to know when I will recieved the money back?

Could someone andwer my question from 8 days ago? How busy are you??!!


You added this post as a “vote” not as a question. 

For cancelled products the next invoice will state a credit amount. The money will be returned after the credit invoice.


Thanks eric! Confusing platform for ppl who are not always on it! And hopefully never will be again!!!



.

I returned the device within 14 days. 
On 31.10.2024 I recieved this email:

The Odido Klik&Klaar Internet subscription with customer number 1.22401115 has been cancelled with a cancellation date of 31-10-2024.

Then this one:

Click&Ready Internet subscription with customer number 1.22401115  has been cancelled with a cancellation date of 21-11-2024.You received an email from us yesterday, but it contained the wrong cancellation date. Apologies for the inconvenience

I would like to know when I will recieved the money back?