Hi all. I will be moving apartments on Feb 1 (note: within the same neighborhood in Voorburg) and want to transfer and bring my existing t-mobile home internet subscription to the new address. I understand this could be initiated in My T-mobile but I am unable to do that cos I apparently have an outstanding open order since July 2022 that is not processed by T-mobile (I recall this was about a 6-month discount which I never received…) :
Appreciate the assistance on best and fastest next steps, and if there is a way to bypass the automated message straight to operator (apologies, I am not a Dutch speaker).
Thank you so much.
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