H
I have been calling from 3 days waiting for some one to pick up. Today Finally some one pickup then I told the problem, I took the connection on 6th for finer optics internet connection KPN team came to install fail 2 times & they gave up. After that I have not received any communication form u guys. Then he told me to wait then he dropped the call. I want to cancel the connection request, The customer service is really poor. I have been sending a message in Facebook too reply from 2 days.
Please cancel my connection.
Client number:
GHT59368
H
Bladzijde 1 / 1
Thanks sander , I am ok with the problem took time to resolved , but getting response was really slow and I was sad about that.
How much I would like to fix the situation and keep you on board, in this case we're unable to connect you to our network. I see that we (T-Mobile and our networkoperator) did everything that we could, but there's an obstruction. There's no way to get the DSL line in your home. Until there's a fiber option in your area, T-Mobile Thuis is no option. I cancelled your order without further costs for you. The confirmation for this is in your inbox. I'm sorry for the inconvenience, we didn't know that the network wasn't 100%. I hope you find a new provider that can get internet inhouse for you very quickly!
If you have any questions, I'm here to help and explain!
If you have any questions, I'm here to help and explain!
Hi Team,
I have been calling from 3 days waiting for some one to pick up. Today Finally some one pickup then I told the problem , I took the connection on 6th for finer optics internet connection KPN team came to install fail 2 times & they gave up. After that I have not received any communication form u guys. Then he told me to wait then he dropped the call. I want to cancel the connection request , The customer service is really poor. I have been sending message in facebook too reply from 2 days.
Please cancel my connection.
Clientnumber:
GHT59368
I have been calling from 3 days waiting for some one to pick up. Today Finally some one pickup then I told the problem , I took the connection on 6th for finer optics internet connection KPN team came to install fail 2 times & they gave up. After that I have not received any communication form u guys. Then he told me to wait then he dropped the call. I want to cancel the connection request , The customer service is really poor. I have been sending message in facebook too reply from 2 days.
Please cancel my connection.
Clientnumber:
GHT59368
Reageer
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