I ordered my odido subscription begining of November. There was a mistake in the adress. So the installation package never arrived. I call to customer service to claim for it and they keep sending the package to the wrong adress. People from DHL tell me that the adress can only be change by the sender (Odido in this case). Customer service of Odido say they can not do anything about it. I have claim for the package to be sent already 4 times and the package was sent by DHL three times to the wrong adress. Eventhough I specify the problem is the wrong adress. I can believe there is no solution to this. It is alredy more than one month I ordered the suscription I have no internet and no idea/help how to solve this. This is really disapointing of this company.,
No installation package. No solution from Customer service. More than one month without internet
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