Pixel 9 Pro bad experience
I am writing to express my extreme frustration with the unacceptable experience I have had while trying to purchase two Pixel 9 Pro 256GB phones to add to the SIM-only subscriptions, my wife and I have with Odido since April. To provide some context, our ordeal began in August when we attempted to add these phones to our existing subscriptions during a promotion for the 256GB version. After several hours on the phone with customer support, we were told a new subscription would be initiated upon pickup, and the phones would be available from September 9th. Despite informing your team that I would be out of the country until September 19th, I was assured this would not be an issue. However, on September 11th, my wife went to pick up her phone to try and see if they had arrived and the SMS didn't arrive, she was informed that neither phone had arrived. On September 19th, when we visited the store again, we learned that both phones had arrived but were return
